By MUASIF80·June 5, 2026·27 min read·AI Use Cases Series AI in Production: 30 Real-World Use Cases with Claude Part 13 of 30 · View the full series TL;DR An ai customer support agent combines retrieval-augmented generation (RAG) with tool calls so the model answers from real docs and takes actions like looking up orders or … Continue reading Build an AI Customer Support Agent with Claude (RAG + Tools)